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JOB OVERVIEW:

The purpose of the job is to perform complex Cloud Infrastructure solution designs, analytical, administration, and troubleshooting work. Employees in this position will implement, maintain, monitor and protect Darden’s Cloud infrastructure. Employee must be able to work independently and without constant supervision.


ROLES AND RESPONSIBILITIES:

- Assist in design of complex cloud solutions.

- Build, Deploy and Support complex cloud solutions.

- Work with Cloud Architect to support Darden’s deployment and growth into Azure Cloud space.

- Coordinate with other teams to provide the most optimal design and integration into the Azure tenant.

- Assist in design of O365 services

- Build, Deploy and Support O365 services.

- Developing processes to increase efficiency and automate regular maintenance of support actions.

- Providing on-call support.

- Regularly grow and develop their knowledge and technical abilities.

- Provide 1st level support for Azure infrastructure technologies

- Provide 2nd level support for Azure applications (Data Bricks, Data Factory, Functions, etc.)

- Monitor and quickly respond to viruses, DDOS attacks, and other security related issues.

- Ensure work is performed in a timely manner and status communicated regularly to relevant teams

- Perform other IT-related tasks as necessary


REQUIRED TECHNICAL SKILLS:

- Ability to work, with assistance from the Cloud Architect, with all stakeholders to design and recommend solutions to meet ongoing needs of the organization.

-Understanding of a multitude of Azure resources and services such as containers, virtual machines, storage, firewalls, network security groups, web application firewalls, vnets, log analytics, sentinel, azure monitor, alerting, metrics, Data Factory, -Databricks, Azure AD, Data Catalog, Web Apps, Functions, Application Service Environments, Key Vaults, Azure Backups.

-Knowledge of O365 services and their configuration.

-Either PowerShell or Bash scripting knowledge & experience.

-Knowledge of networking infrastructure (LAN, WAN, VPN) and protocols (TCP/IP) and cryptographic protocols (Diffie-Helmen).

-Experience in working with formal Change Control Systems following the ITIL model.


REQUIRED EDUCATION:

- Minimum of 3 years’ experience deploying resources in Microsoft Azure and O365.

- Minimum of 8 years’ experience in IT field or 5 years with a bachelor’s degree in an IT related major (CS, MIS, etc)

- Azure Fundamentals and Azure Administrator certifications


OTHER KEY QUALIFICATIONS:

- Excellent analytical and organizational skills with strict attention to detail.

- Excellent problem-solving skills and ability to generate ideas during stressful troubleshooting situations

- Highly motivated self-starter with the ability to work independently.

- Excellent communication skills, both written and oral.

- Strong team player, willingness to do whatever it takes to complete projects/assignments on time with high quality results.


PREFERRED SKILLS AND EXPERIENCE:

- Desired: DevSecOps & Agile knowledge.

- Desired: Advanced Security principals, techniques, best practices.